COVID-19 Information

Updated July 15, 2020

United Way of Norman COVID-19 Recovery Fund

Get Help

Financial help is now available for people who are struggling to pay their rent and utility bills due to COVID-19. United Way of Norman is partnering with Food & Shelter to distribute funds collected through the United Way of Norman COVID-19 Response and Recovery Fund.

People applying for assistance will need to present a payroll stub dated before March 13, 2020 and fill out a short form to be eligible for funds. Payments from United Way of Norman’s COVID-19 Response and Recovery fund will be made directly to landlords and utility companies.

Food & Shelter will be doing screening and intake Monday through Friday from 1-4 pm. They will have three staff dedicated to this work during this time.  Intake will be over the phone only. No walk-ins!

To apply for assistance, call Food & Shelter at 405.360.4954.

Donate

With so many businesses forced to close, many people could find themselves struggling to find food or pay bills. We have set up a fund to help them in the weeks ahead. If you would like to give, click the link below.

Donate to the United Way of Norman COVID-19 Response and Recovery Fund

United Way of Norman

These are the changes in how United Way of Norman is doing business right now

  • Our office is open, but our doors are locked. We request that you wear a mask to enter the office.
  • No in-person meetings
  • Currently scheduled meetings moved online
  • Activated special fundraising to respond to the pandemic in our community. Funds are distributed to Food & Shelter to administer.
  • Meeting with funded partners to address their needs
  • Referring people who need immediate assistance to 2-1-1
  • Regularly scheduled meetings with Emergency Management

COVID-19 Latest

For the latest updates on COVID-19 from the Oklahoma State Department of Health click here

Use the tabs below to find more information on resources, the response of our community partners and more.

2-1-1

If you are in need of assistance, you can also contact 2-1-1. This information referral line has the latest information on the resources available in our community. You can also find information on the 2-1-1 website below.

Call: 2-1-1

Text your zip code to 898211

Online Chat: Click here for online chat with 2-1-1

Online Resource Guide: 211 Oklahoma

Food Pantries

Click the link for the most up-to-date list of food pantries and their hours. Keep in mind, some of these locations may close due to the pandemic.

Food Pantries List

Need Someone to Talk To?

If you are feeling lonely and isolated, there are people available to talk with you.

Reachout Hotline | 1-800-522-9054

The Reachout Hotline is available 24/7. Anyone who is having a tough time with mental health issues that come from sadness and isolation can call.

The Virtue Center | 405-321-0022

Professionals at The Virtue Center are available Monday through Thursday, 8:00 am to 6:30 p.m. and Fridays, 8:00 a.m. to Noon.

The Salvation Army | 1-844-458-4673

The Salvation Army has implemented its Emotional and Spiritual care hotline. Available 9:00 a.m. to 9:00 p.m. daily.

Transition House | 405-360-7926

Transition House offers support Monday – Friday, 9:00 a.m. - 5:00 p.m.

We recommend that everyone follows health guidelines, practice social distancing and avoid close contact with others. If you are interested in volunteering, the current opportunities are listed below.

Meals on Wheels

Our volunteers are following the 6 feet apart rule, so deliveries are to the outside only. Anyone interested should contact Deana at 405-321-7272 or deana@mealsonwheelsnorman.com or visit the MOW website at www.mealsonwheelsnorman.com We will need a copy of driver’s license and car insurance, if you have a current background check please bring a copy.

Salvation Army

Need 2 to 4 volunteers daily for disinfecting shelter.

405-364-9910

Red Cross

Many of our volunteers are older, and as a result of COVID-19, now reluctant to respond to volunteer opportunities. We are still responding to home fires daily and supporting our firefighters with canteening services when needed.  These volunteers are often called upon and we can always use more.

504-281-0479

Volunteer Interest Link

Click the link below to submit your information if you'd like to be contacted with other opportunities.

Volunteer Interest

City of Norman

Find the latest information on the City of Norman website.

Norman Chamber of Commerce

Find the latest information on the Norman Chamber of Commerce website.

Norman Community Relief

Find the information and resources and request help with food on the Norman Community Relief website.

Norman Regional Health System

Find the latest information on the Norman Regional Health System website.

Norman Public Schools

Find the latest information on the Norman Public Schools website.

University of Oklahoma

Find the latest information on the University of Oklahoma website.

ABLE

  • Our vocational workshop is open from 8-4 starting July 13th. At this date we will invite the remainder of the adults in our care to return to the vocational workshop with the stipulation that they continue to practice social distancing, proper hygiene, regular temperature checks and wear a mask (providing they are able) when they go out into the community. ABLE will provide sufficient hand soap and sanitizer to all.
  • ABLE management and Administrative Staff will review all requests by guardians to have visitation with their loved ones outside the home on a case by case basis. In addition ABLE management and Administrative Staff will review the health status of the service recipients who went to stay with their guardians during the COVID 19 pandemic to determine the best date for their return to the ABLE home on a case by case basis.
  • ABLE will continue to limit access to the houses and the vocational workshop by requesting that unauthorized personnel and delivery persons ring the bell and wait outside the location for a staff person to assist them. No unauthorized persons will be allowed inside the ABLE workshop or homes. All staff and service recipients will continue to practice social distancing.

Aging Services

The main office and food pantry for seniors is open 8:30am to 5:00pm.  We are now delivering hot meals 5 days a week for any senior.  Our Norman congregate meal site is now open to pick up a hot meal 5 days a week, with 2 frozen meals given on Friday for the weekend.  Reservations are needed.  Seniors can call 405.321.3200.  Grandparents raising grandchildren or caregivers needing a break from caregiving duties can sign up for 4 vouchers at $100 each.  Contact Terry Mulkey at 405.321.3200.  Housekeeping services for seniors are still not operating. We are also providing transportation to doctor.appointments and other errands as well as Walmart on Wednesdays only. Call 321-3200 to make a reservation with Diane

Among Friends Activity Center

The Center is closed until the shelter in place order is lifted. We are currently staying connected to our members virtually during this time.

Bethesda

Bethesda is open, providing in person services to clients who will adhere to social distancing and the requirement of a mask for everyone 6+ years old. Bethesda continues to provide video conferencing services for clients as well. To schedule an appointment, call 405-364-0333. Learn more about Bethesda at www.bethesdaOK.org.

Big Brothers Big Sisters

Big Brothers Big Sisters of Oklahoma in Norman is committed to keeping our families, Bigs, employees and supporters healthy and safe. We are currently taking steps to prevent the introduction and spread of COVID-19.

  • BBBSOK staff members are working from their individual homes.
  • Interviews for new Bigs and Littles will be conducted via videoconference. If someone prefers an in-person interview, we will schedule once safe to do so.
  • Active matches of Bigs and Littles are not meeting in person, but are encouraged to connect through FaceTime, video chat, texts, emails, etc.

All BBBSOK agency events have been rescheduled for a later date.

Bridges

Bridges is back to normal operating hours with staff in the office and student center open.  It is best that visitors call first, as we may be able to handle their needs over the phone or via email. We are requiring all guests to wear a mask upon entering the student center

Catholic Charities

Emergency Assistance

Operations will continue as usual. Call (405) 523-3000 Monday mornings at 8am.

Sanctuary Women's Development Center - Norman

Hours of operation are 9am-3pm beginning March 26. Essential services for unsheltered, homeless women and women with children including showers, laundry and day shelter. Limited to 10 clients in the sanctuary at a time – clients are rotating to accommodate capacity.  Laundry are available by appointment only on Tuesday and Thursday for families with housing. Computer are available by appointment for essential use only.  Case Management appointments are by phone and only opening families that experiencing homelessness. 

Center for Children and Families Inc. (CCFI)

Due to the evolving COVID-19 health crisis, we have closed our doors to the public and are offering virtual services until further notice.

Current & Prospective Clients

Our staff are diligently working to provide virtual service options to avoid lapses in care, all while keeping health and safety our number one priority. The following precautions will take place until further notice:

  • The Baby Pantry is open weekdays from 8:00 a.m. – 5:00 p.m. with a short break for lunch from 12:00 – 1:00 p.m. If you need diapers, please call 405-364-1420 so we can check our inventory and have your request ready when you arrive.
  • Boys & Girls Club of Norman closed through the summer and updates will be sent through the Remind App
  • Bringing Up Babies in-home visits, Counseling sessions and Children in the Middle, Divorce & Children and Parents Assistance classes will be held virtually via Zoom

For further details and instructions regarding specific services for both current and prospective clients, please visit www.ccfinorman.org

Community Action

Community Action is available to all Cleveland County residents in need of assistance meeting the eligibility criteria. We can be reached at 405.434.6100, Monday through Thursday 9am to 5pm and Friday 9am to noon.

Community After School Program (CASP)

The Community After School Program remains closed to the public. Families needing after school care for 2020-21 should contact CASP at info@caspinc.org or visit their website at www.caspinc.org for more information.

Food and Shelter

Food and Shelter is serving breakfast and lunch meals in to-go containers and distributing them outside near our pavilion. Breakfast is at 8am. Lunch starts at 11am.

Our pantry will open each day except Monday from 1 p.m to 3:30 p.m. and will distribute pre-packaged boxes of food. If you need food, please come. We know people will be forced to choose between paying bills and buying food. We have food for you.

For our friends who live on the streets, we are allowing people inside to shower and use the restroom.   We have moved several dozen to motel rooms to help them shelter in place.  Our office is open 8 am until noon only for our guests who are homeless to check their mail, access personal care items and request support.

Case managers are meeting with residents at the village and other housing programs face to face within a safe distance.  We are working on a plan to be able to resume intake for our ESG program once new funds are available. 

Full Circle Adult Day Center

Reopened June 1 with a limited number of clients.  If everything goes as planned, we will fully reopen on June 15th with restrictions.

Kaleidoscope

Kaleidoscope is meeting with its peer support groups virtually through Zoom, following its regular schedule (first and third Wednesday of each month). Continued contact with clients and their families is happening through phone calls, emails and postcards. New clients are being contacted by phone.

Legal Aid

Legal Aid is accepting applications over the phone and on our websites, https://www.legalaidok.org/ and https://oklegalconnect.org/#/login. Our offices are not open for walk-in applications.  We have shifted our focus during this time to assist people who have been affected by COVID-19.  We are providing legal representation with unemployment benefits, debts that cannot be paid, problems with housing and domestic violence.  We have a Healthcare Navigator that can assist applicants in finding health insurance through the ACA if they have recently lost their benefits or have another qualifying event.

In addition, Legal Aid continues to assist applicants in most civil law matters – family law, housing, employment, benefit, consumer, food and healthcare access, and disaster-related cases.

To apply, applicants can call our local office at 405-360-6631 and choose option 2, to speak with an operator.  Applicants can also contact us through our statewide hotline number – 888-534-5243 or our statewide legal partnership website at https://oklegalconnect.org/#/login.

Loveworks Leadership

We have created a FREE, character development and experiential leadership course for youth ages 11
- 17yrs old. Now, any student can have FREE access to positive content that will challenge them to grow in their personal development and leadership skills. Access this FREE content at loveworksleadership.org

  1. LINK with Loveworks during our live-streamed episodes every Monday at 9:00 am. We'll interview a special guest each week who is a Dreamer and Doer (someone who dreams big...and then does it!), share inspiring news, and give you practical advice on how to pursue your big dream. Recommended for ages 11-17, great for any age accompanied with an adult. We'll be streaming on Facebook Live, Youtube Live and Instagram Live
     
  2. At Home Leadership is a way for students to discover their leadership qualities digitally while engaging the creative senses, teaching character and leadership lessons, and offering a way for kids to connect over meaningful conversation. Recommended for ages 11-17, great for any age accompanied with an adult.
     
  3. Dreamers and Doers Podcast- Each week, our podcast highlights a Dreamer and Doer, someone who dreams BIG and pursues their dream. In just 30 minutes, you'll feel inspired and encouraged to pursue your dreams!
     
  4. Raising Little Leaders- A time for little leaders from infant-10 years old, to experience an unforgettable story time, enjoy interactive activities, and to develop their leadership skills through meaningful lessons. This happens through combining live-streamed content and the digital learning platform. Next Story Time: June 13th, 2020 at 9:00 am on Facebook Live and Youtube Live.

Mary Abbott Children's House

Abbott House is open and responding to all referrals from LE and DHS for forensic interviews. Program staff has been modified to two employees (1 forensic interviewer and 1 advocate) who are doing two week shifts and then alternating with the other forensic interviewer and advocate. We have modified our interview times so that only one family is in the house at a time and are allowing an hour in between interviews to disinfect and clean.

Meals on Wheels

Meals on Wheels of Norman will continue to deliver meals Monday - Friday unless circumstances dictate otherwise.

Our clients are at the highest risk if exposed to COVID-19.

We are taking the following precautions for the safety of our clients and volunteers:

  • Volunteers who have traveled or experienced any symptoms to remain at home.
  • Volunteers will be given gloves to wear while delivering, should keep a 6-foot distance, and not have any type of contact with our clients.
  • Volunteers will stay in their cars when picking up the meals. The staff will load the meals into each car to avoid group congregation.
  • Shelf-stable meals are being sent out to clients along with their daily meal.

Parents Helping Parents

Norman Parents Helping Parents is continuing to serve families through our helpline (405-278-1221). Our Norman Chapter is also continuing to hold parent meetings in our online (Zoom) format.  These occur twice a month, and we also share access to the Edmond Chapter's online meetings as well.

Project Outreach

Project Outreach will begin offering live sessions on June 20th for small groups of 10 or less including our caregivers in compliance with our partner facilities. We will practice additional cleanliness measures, verifying the health and well being of our participants at check-in through temperature checks and access to hand sanitizer, and encourage the use of face masks. Employees will be or have been provided with masks. We will resume 2 sessions in a live format in July 2020.

The Salvation Army

The Emergency Shelter is operating with a reduced number of beds to observe safe distancing.   All other CDC guidelines are being followed.  We have resumed shelter policy that allows guest to stay 14 consecutive nights.  Extensions being given when there is sufficient income and a housing plan that can be achieved within 30 days.

COVID-19 Screening is in place, 2 times daily for symptoms and plan to isolate when recommended for testing.  We continue to work with shelter guests toward permanent housing solutions where needed.

Community to go meal served each evening at 4:30pm from our parking lot. Food pantry open Tues and Thurs 1-3pm being served outdoors observing CDC guidelines.

Getting Ahead classes have resumed virtually.

Utility and rent assistance being managed through glass window in lobby one person at a time.  Please call 364-9910 ext 101 for an appointment.

The Virtue Center

We offer walk-in hours for new clients, Monday through Thursday, 9:00 a.m. to 5:00 p.m.  While we are offering individual services in-person as needed for substance abuse and problem gambling, we continue to provide primarily telehealth outpatient services which include assessments, screening, individual therapy, family therapy, group therapy, education, case management and peer recovery support services.   All group therapy and group education sessions are provided through telehealth ONLY through September 30 or until further notice.  On-site telehealth services are available if there are technological barriers for the client.  We can assist anyone with the process of being admitted into a state-funded in-patient facility.  Our telephone line (405) 321-0022  is answered Monday through Thursday, 8:00 a.m. to 6:30 p.m. and Fridays, 8:00 a.m. to Noon, and staff members are available to any community member who needs to talk to a mental health professional.

Thunderbird Clubhouse

Thunderbird Clubhouse has physically reopened, and we are operating by appointment only. We are taking in-person and phone appointments for housing needs. We are still providing daily meal delivery and grocery assistance. We are still offering virtual Zoom meetings and socials so our members and staff can remain connected. We are accepting new referrals for membership and are in the process of figuring out a way to conduct orientation virtually.

Transition House

  • Continuing to provide 2-3 Zoom groups/activities for Transitional Living and Community Outreach clients.  Staff is occasionally doing some in person activities outside with 1-2 clients/time.
  • Continuing Zoom Wellness gatherings every other Wednesday at noon.
  • Continuing to provide individual support and services to TLP and COP clients.  Shifting from primarily by phone and Zoom to more in-person meetings using our Drop-In Center when possible because it provides a large space for individual meetings and reduces traffic in our main office.  In person meetings are done with appropriate social distancing and masks.  (This is increasing our need for disinfecting supplies so we are working on new sources and suppliers.)
  • Referrals are continuing to be reviewed and clinical staff is screening/interviewing new prospective clients for the Transitional Living Program in person in the Drop-In Center when possible.  Zoom is still an option if needed.
  • Staff is working to stagger in TH office schedules and have more in TH office time.  We are still working on a balanced scheduled that meets needs while providing appropriate safety and precautions.  At this point we are working to have at least a partial staff in the TH office M-F 9-5 when possible.  Others will work remotely when not in the TH office.  We recognize that though we prefer to all be in the office, we are increasing risks when we are fully staff at the same time in the office.  We’re working towards a healthy balance with our schedules.
  • Office doors will remain locked to the public.
  • Drop-In Center will be used for individual client meetings and full staff meetings. This space is not open for routine client Drop-In use.
  • We are continuing to respond to inquiries and assistance calls.
  • We are using our van again – only for limited ‘essential’ transportation needs – only 1 client at a time.

We remain flexible based on needs and safety precautions

Variety Care

We are screening at the entrance to the Health Center. Patients who are not symptomatic can be seen by our Providers. Anyone who cannot screen okay to enter is given a card to show them how to sign up for a virtual visit.  They are then screened by a nurse and, when necessary, sent to an online wait room to telehealth.

We have also moved out OB providers to smaller sites so that the only patients entering those sites are pregnant women, to try and decrease exposure during pregnancy.

Our goals are to protect the health care workforce and protect the elderly and medically compromised.

We have also put a policy in place that no visitors are allowed in clinics or into buildings for any reason. Skype meetings are available. We are canceling any events or group meetings and shifting those to virtual meetings.

Women’s Resource Center

The Administrative staff have moved to 222 E. Eufaula, Suite 220.  We have one staff person, beginning July 20th who will be moving from the Satellite Office upstairs to the Admin Office.  They will continue to provide crisis intervention, advocacy and groups when we start up again.

Shelter

Crisis line is answered 24/7. We are keeping residents to one in a room or one family per room. Both shelter staff and residents are encouraged to wear masks while in common areas.  Arranging for individualized meals to reduce exposure. Staff are rotating so there is no more than 2 staff on shift at a time at the shelter.

Rape Crisis Center

Staff are rotating so not more than one staff at a time on shift. Still responding to rape calls and domestic violence exams. Using a combination of tele health/doxy.me and in person for the exams. Advocates are providing follow up services by phone;

Satellite Office

Staff are back in the office. Masks are now required and we have disposable masks right next to our door for clients/staff to use.  Groups are still on hold with a potential start date of August 1st.   Advocates are assisting with protective orders and they are able to be back in the courthouse to accompany clients throughout the process.

Norman Investigation Center

Currently we do not have anyone in that office.  The Advocates are handling those calls and services from the Satellite Office.  We will no longer have an advocate in an office at the Norman Investigation Center.

Prevention/Education Advocate

Is back in the office.  Getting prepared for the school year.