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COVID-19 Information

Information updated March 27, 2020 at 12:00 p.m.

This page will keep you informed about the effects of COVID-19 on the operations of our partners and provide you an opportunity to help others.



Financial help is now available for people who are struggling to pay their rent and utility bills due to COVID-19. United Way of Norman is partnering with Food & Shelter to distribute funds collected through the United Way of Norman COVID-19 Response and Recovery Fund.

People applying for assistance will need to present a payroll stub dated before March 13, 2020 and fill out a short form to be eligible for funds. Payments from United Way of Norman’s COVID-19 Response and Recovery fund will be made directly to landlords and utility companies.

Food & Shelter will be doing screening and intake Monday through Friday from 1-4 pm. They will have three staff dedicated to this work during this time.  Intake will be over the phone only. No walk-ins!

To apply for assistance, call Food & Shelter at 405.360.4954.


If you are in need of assistance, you can also contact 2-1-1. This information referral line has the latest information on the resources available in our community. You can also find information on the 2-1-1 website below.


Your zip code to 898211

Online Chat
Click here for online chat with 2-1-1

Online Resource Guide

Food Pantries

Click the link for the most up-to-date list of food pantries and their hours. Keep in mind, some of these locations may close due to the pandemic.

Food Pantries List


With so many businesses forced to close, many people could find themselves struggling to find food or pay bills. We have set up a fund to help them in the weeks ahead. If you would like to give, click the link below.

United Way of Norman COVID-19 Response and Recovery Fund


We recommend that everyone follows health guidelines, practice social distancing and avoid close contact with others. If you are interested in volunteering, the current opportunities are listed below.

Meals on Wheels

Our volunteers are following the  6 feet apart rule, so deliveries are to the outside only.  Anyone interested should contact Deana at 405-321-7272 or or visit the MOW website at  We will need a copy of driver’s license and car insurance, if you have a current background check please bring a copy.

Salvation Army

Need 2 to 4 volunteers daily for disinfecting shelter.


Red Cross

Many of our volunteers are older, and as a result of COVID-19, now reluctant to respond to volunteer opportunities. We are still responding to home fires daily and supporting our firefighters with canteening services when needed.  These volunteers are often called upon and we can always use more.


Volunteer Interest Link

Click the link below to submit your information if you'd like to be contacted with other opportunities.

United WAy of Norman

These are the changes in how United Way of Norman is doing business right now

  • Staff working remotely until March 30. Physical office is closed.
  • No in-person meetings
  • Currently scheduled meetings moved online
  • Activated special fundraising to respond to the pandemic in our community. Funds will be distributed to a select number of our funded partner agencies to administer. You can give to the fund here-
  • Meeting weekly with funded partners to address their needs
  • Connecting volunteers to our funded partners that can use them safely
  • Referring people who need immediate assistance to 2-1-1
  • VITA sites closed
  • Weekly meeting with Emergency Management

Community Partners

City of Norman

Find the latest information on the City of Norman website-

Norman Chamber of Commerce

Find the latest information on the Norman Chamber of Commerce website-

Norman Community Relief

Find the information and resources and request help with food on the Norman Community Relief website-

Norman Regional Health System

Find the latest information on the Norman Regional Health System website-

Norman Public Schools

Find the latest information on the Norman Public Schools website-

University of Oklahoma

Find the latest information on the University of Oklahoma website-

Funded Partners

Starting Monday 23, 2020 ABLE will be closing the vocational side of our program. The residential program will continue to function in the same way it has been with extra precautions taken with sanitation, disinfecting, hygiene and social distancing measures. This plan will remain in place until the City of Norman lifts its restrictions. All administrative staff will continue to be available by email and for virtual meetings, however in person meetings at the office and visits to our houses by anyone other than staff will be suspended.
Aging Services

Offering drive-up meals from 11:30 to noon Monday through Friday, no inside service. Senior residents can call the Areawide Aging Agency at 405-321-3200 and provide their name, telephone number and address. Seniors can designate a pick-up person so they can stay home. They will continue to deliver to homes. Need volunteers to help deliver meals. No housekeeping services provided at this time. Aging Services Inc. is in need of Ensure and Individually Packaged Granola Bars, Cookies, Cheese Crackers, Pudding Cups, Apple Sauce, Fruit Cups, and Cookies. 

Among Friends activity center

The Center is closed until April 6th. We are currently coming up with a plan to stay connected to our members during this time.


Out of an abundance of precaution for our clients and staff, Bethesda will remain closed until April 6. No client services will take place this week. Leadership will make an informed decision by Friday whether the agency will remain closed for the next week. Please call our main line, 405-364-0333 for more information, check our website,, or check in via Facebook.

Big Brothers Big Sisters

Big Brothers Big Sisters of Oklahoma in Norman is committed to keeping our families, Bigs, employees and supporters healthy and safe. We are currently taking steps to prevent the introduction and spread of COVID-19.

  • BBBSOK staff members are working from their individual homes.
  • Interviews for new Bigs will be conducted via videoconference until April 6. We will also introduce videoconferencing with families once we test it with Bigs. If someone cannot participate in a videoconference, at this time, we are scheduling in-person interviews for after April 6.
  • Active matches of Bigs and Littles are encouraged to connect through FaceTime, video chat, texts, emails, etc. rather than in person until April 6, before which time we will reevaluate.
  • All BBBSOK agency events scheduled before April 6 have been rescheduled for a later date.

The student center is closed to guests and most staff are working from home. Bridges is in need of shelf-stable food, hygiene products and laundry products. We are also working on a plan for students who's hours have been cut. You can call the Bridges office at 405-579-9280. We will continue to monitor the situation and will keep you informed of our hours as we make decisions.

Catholic Charities


Operations will continue as usual. Call (405) 523-3000 Monday mornings at 8am.


Hours of operation are 9am-3pm beginning March 26. Essential services for unsheltered, homeless women and women with children including showers, laundry and day shelter. Limited to 10 clients in the sanctuary at a time – clients are rotating to accommodate capacity.

Center for Children and Families, Inc. (CCFI)

Due to the COVID-19 health crisis, all classes, in-home visits and other in-office appointments have been postponed until further notice.

Current & Prospective Clients

Our staff are diligently working to provide virtual service options to avoid lapses in care, all while keeping health and safety our number one priority. The following precautions will take place until further notice:

  • The Baby Pantry will be OPEN March 23rd – 27th from 8:00-10:00 a.m. and 3:00-5:00 p.m. If you need diapers, please call 405-364-1420 during the above listed hours so we can check our inventory and have your request ready when you arrive. We plan on handing out double the typical supply if available. We will be leaving the doors locked for the health and safety of our staff and meeting families outside to deliver diapers.
  • Boys & Girls Club of Norman is closed until April 6th and updates will be sent through the Remind App
  • Bringing Up Babies in-home visits will be held virtually via Zoom
  • Children in the Middle and Divorce & Children classes will be held virtually via Zoom
  • Counseling sessions will be held virtually via Zoom
  • Parents Assistance will be using a digital curriculum and providing individual sessions via Zoom

For further details and instructions regarding specific services for both current and prospective clients, please visit

Food and Shelter

The closure of all in-person dining facilities includes Food and Shelter. We are serving meals in to-go containers and distributing them outside near our pavilion. Breakfast is at 8am. Lunch starts at 11am.

Our pantry will open each day except Monday from 1 p.m to 3:30 p.m. and will distribute pre-packaged boxes of food. If you need food, please come. We know people will be forced to choose between paying bills and buying food. We have food for you.

For our friends who live on the streets, we are allowing people inside to shower and use the restroom. We cannot allow congregation. If inclement weather comes, we can allow people who are homeless to come inside to stay dry and safe, however, our capacity will be 40 guests.

No face-to-face case management right now, over the phone only. Distributing limited funds for rent and utility assistance.

Full Circle adult day center

Full Circle Adult Day Center is closed. We will reopen at 7:30 a.m. on April the 16th.


Follows the Norman Public Schools schedule. Doing intake by phone.

Legal Aid

Legal Aid is still accepting applications over the phone. But we are not accepting walk-ins or in-person applications.  We are still appearing in court on behalf of clients and making phone appearances as needed and required.  We are meeting with clients as needed for court appearances and we have rescheduled all optional in-person meetings. Our firm is gathering resources and in-house experts to assist clients in these areas.  We have staff at our Norman and Shawnee locations but most staff are working from home.

If you have someone to refer to us, please have them call us at 405-360-6631 and choose option 2, to speak with an operator.  They will be placed on our call back list and someone will call them to complete an application as soon as possible.  We are accepting applications for most civil law matters – family, housing, employment, benefit, consumer, food and healthcare access, and disaster-related cases to name a few, but not all we do.  Applicants can also contact us through our statewide hotline number – 888-534-5243 or our statewide legal partnership website at

Loveworks Leadership

Postponing all activities until August 6. Staff working remotely. Creating digital leadership can character development programming.

Mary Abbott Children’s House

Seeing emergency cases. Limiting the number of people in the office at the same time.

Meals on Wheels

Meals on Wheels of Norman will continue to deliver meals Monday - Friday unless circumstances dictate otherwise.

Our clients are at the highest risk if exposed to COVID-19.

We are taking the following precautions for the safety of our clients and volunteers:

  • Volunteers who have traveled or experienced any symptoms to remain at home.
  • Volunteers will be given gloves to wear while delivering, should keep a 6-foot distance, and not have any type of contact with our clients.
  • Volunteers will stay in their cars when picking up the meals. The staff will load the meals into each car to avoid group congregation.
  • Shelf-stable meals are being sent out to clients along with their daily meal.
Parents Helping Parents

Canceled in-person meetings. Virtual contact with parents. Utilizing online support groups.

The Salvation Army

Operating as normal, but taking extra safety precautions. Moving beds in the shelter to distance guests from each other. The community meal is served in to-go boxes. Suspended Getting Ahead classes. We need volunteers to help sanitize shelter.

The Virtue Center

Due to the state of emergency due to the coronavirus crisis, The Virtue Center will be taking additional measures to ensure the health and safety of our employees, our clients and the public.   These measures will take place at least through Friday, Marcy 27 or until further notice and may be extended.

  • Our doors will be kept locked during business hours starting tonight at 6:30 p.m., March 17.
  • Effective tonight, all group therapy and group rehab will be provided via telemedicine.  Various administrative staff will be available to provide technical assistance.
  • All clients will be offered telemedicine for individual services.  If there is a barrier to access, clinical will see their staff individually in person.  
  • There will be no one in the waiting room.  Clients will wait in their cars until the appointment time, and the therapist will meet them at the front door.  
  • Each client seen in person will be screened which includes a temperature check and some screening questions.  If they are ill, they will be sent home and reschedule after two weeks.
  • No one other than the client will be let in – no family members, friends, etc.  
  • We will also implement remote access for our phone system which should be completed by tomorrow.   We plan to be answering phones during this time during our normal work hours.
  • All ADSAC services will be canceled until further notice as telemedicine is not allowed for those services.

 These plans may change day by day.  If there is a shelter in place mandate, only telemedicine and telephone services will be provided.

Thunderbird Clubhouse

Thunderbird Clubhouse is closed to members at this time, but staff are still working. We will be providing meal delivery, medication and grocery assistance, and taking care of housing needs for our members over the phone. We will also be providing conference calling so our members and staff can still be connected for unit meetings over the phone. We are still accepting referrals, but we will not be able to get people in for orientation until after we reopen.

Transition House

Transition House is going to be doing daily Zoom meetings with our staff as we try to limit staff at the office. No groups at this time. We are limiting outside people coming into offices and Drop-In Center.

Variety Care

We are screening at the entrance to the Health Center. Anyone who cannot screen okay to enter is given a card to show them how to sign up for a virtual visit.  They are then screened by a nurse and, when necessary, sent to an online wait room to telehealth.

Our goals are to protect the health care workforce and protect the elderly and medically compromised.

We have also put a policy in place that no visitors are allowed in clinics or into buildings for any reason. Skype meetings are available. We are cancelling any events or group meetings and shifting those tovirtual meetings.

Women’s Resource Center

At the shelter, if we have anyone who is ill we are asking them to stay to themselves as much as possible. The staff has been sanitizing. 

Rape crisis center still doing exams as of now.

In our Satellite Office, we've canceled our groups for the next 2 weeks. Appointments must be scheduled. No drop-ins.